RETURNS &EXCHANGES
We want you to love your purchase. If you're not completely satisfied, our hassle-free return and exchange policy makes it easy to find the perfect fit.
HOW TO RETURN
Request Return
Log into your account and select 'Request Return' from your order history, or contact our customer service team.
Package Items
Pack items in original packaging with tags attached. Include the return form we'll email you.
Ship Back
Use the prepaid return label we provide. Drop off at any authorized shipping location.
Refund Processed
Once we receive and inspect your return, we'll process your refund within 3-5 business days.
RETURN POLICY
30-Day Return Window
Items can be returned within 30 days of delivery for a full refund or exchange.
Original Condition Required
Items must be unworn, unwashed, and in original packaging with all tags attached.
Free Return Shipping
Return shipping is free for orders over ₹5000. Orders under ₹5000 have a ₹750 return fee.
Original Payment Method
Refunds are processed to your original payment method within 5-10 business days.
Final Sale Items
Items marked as 'Final Sale' cannot be returned unless they arrive damaged or defective.
Gift Returns
Gift recipients can return items for store credit without the original receipt.
NON-RETURNABLE ITEMS
PLEASE NOTE
Underwear and intimate apparel (for hygiene reasons)
Swimwear (unless defective)
Personalized or custom-made items
Items damaged by misuse or normal wear
Items missing original tags or packaging
Items returned after 30 days
EXCHANGES
Size Exchanges
Exchange for a different size of the same item, subject to availability.
Color Exchanges
Exchange for a different color of the same item, subject to availability.
Exchange Processing
Exchanges are processed within 3-5 business days of receiving your return.
Price Differences
If exchanging for a higher-priced item, you'll be charged the difference.
DEFECTIVE OR DAMAGED ITEMS
If you receive a defective or damaged item, please contact us immediately with photos of the issue. We'll arrange for a replacement or full refund at no cost to you, including return shipping.
Defective items are covered regardless of the 30-day return window and don't require original packaging.