PRIVACYPOLICY
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Last updated: August 6, 2025
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, postal address, phone number, and payment information.
Automatically Collected Information
We automatically collect certain information about your device and usage patterns when you visit our website, including your IP address, browser type, operating system, referral URLs, and pages viewed.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.
How We Use Your Information
Order Processing
We use your information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
Account Management
We use your information to create and maintain your account, enable you to use our services, and personalize your experience.
Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out at any time.
Website Improvement
We analyze usage patterns to improve our website functionality, develop new features, and enhance the overall user experience.
Information Sharing
Service Providers
We share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting business operations.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Consent
We may share your information for other purposes with your explicit consent.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard SSL encryption to protect sensitive information transmitted between your browser and our servers.
Access Controls
We limit access to your personal information to employees and contractors who need it to perform their job functions.
Regular Monitoring
We regularly monitor our systems for potential vulnerabilities and attacks and implement security updates as needed.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.
Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format.
Deletion
You may request that we delete your personal information, subject to certain legal and business requirements.
Marketing Opt-Out
You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
Cookie Management
You can control cookie settings through your browser preferences, though this may affect website functionality.
International Data Transfers
Cross-Border Processing
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.
Adequacy Decisions
When transferring data to countries without adequate data protection laws, we use standard contractual clauses or other approved mechanisms.
CHILDREN'S PRIVACY
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
QUESTIONS ABOUT THIS POLICY?
If you have questions about this Privacy Policy or our data practices, please contact us.
Email: privacy@maisonchroma.com
Address: 123 Innovation Drive, San Francisco, CA 94105
Phone: +1 (555) 123-4567