CONTACTUS
We're here to help you with any questions, concerns, or feedback. Our dedicated team is committed to providing exceptional support and ensuring your experience with Maison Chroma exceeds expectations.
Email Us
hello@maisonchroma.com
support@maisonchroma.com
Get in touch via email for detailed inquiries
Call Us
+91 (484) 123-4567
+91 (484) 987-6543
Speak directly with our customer service team
Visit Us
123 Marine Drive
Kochi, Kerala 682031
Our headquarters and flagship showroom in Kerala
Business Hours
Mon-Fri: 9AM-6PM IST
Sat-Sun: 10AM-4PM IST
When our team is available to assist you
SEND US A MESSAGE
Fill out the form below and we'll get back to you within 24 hours. For urgent matters, please call us directly or use our live chat feature.
DEPARTMENTS
Need to reach a specific department? Contact them directly for faster assistance.
Customer Support
support@maisonchroma.com
Product questions, order assistance, and general support
Sales Team
sales@maisonchroma.com
Product recommendations and bulk order inquiries
Technical Support
tech@maisonchroma.com
Technical issues and product troubleshooting
FREQUENTLY ASKED
Quick answers to common questions
What is your return policy?
We offer a 30-day return policy for all products in original condition. Returns are free for orders over ₹7,500.
Do you offer international shipping?
Yes, we ship to over 25 countries worldwide. Shipping costs and delivery times vary by location.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track orders in your account dashboard.
Do you offer warranty on products?
All products come with manufacturer warranty. We also offer extended warranty options for additional coverage.
Can I cancel or modify my order?
Orders can be modified or cancelled within 2 hours of placement. Contact our support team for assistance.
Do you offer bulk discounts?
Yes, we offer volume discounts for bulk orders. Contact our sales team for custom pricing.
Live Chat
Get instant help from our support team through live chat.
Community
Join our community forum to connect with other customers.
Help Center
Browse our comprehensive help center and documentation.